When it comes to building your digital we’re process driven, but never knowingly dull. Every interaction, from that first sales chat to the post-launch party, is designed to leave you thinking, "These folks really know what they’re doing."
Transparency? Check. Collaboration? Double check. Clarity? You betcha. We’re big believers that keeping you in the loop is not just polite - it’s how success happens. That’s why our clients stick with us: we deliver on time, within budget, and without anyone having to pull out their hair.
We use a development process called Agile. For us, it's the antidote to messy, unpredictable projects. We work in sprints - short, focused bursts of progress - which means you’re always seeing results, giving feedback, and steering the ship.
Agile keeps us flexible, experimental, and collaborative. Got a sudden change of heart about a feature? No problem. Agile is all about adapting as we go, ensuring we hit the bullseye with the final product.
Our process is based on iterative development, continuous collaboration, and adaptive planning, allowing for frequent feedback, flexibility, and the ability to deliver high-quality solutions in a dynamic way. Here’s our roadmap to get you from “What if?” to “Wow!”
Each project we undertake starts with the crucial discovery phase. This involves assessing the current situation, reviewing your goals and objectives and formulating the plan to achieve them.
We review, research and confirm the user type that will most likely visit your site, taking time to understand their situation and needs so that we can plan direct routes to important information for them.
We will review any existing content and information architecture, including how your pages are organised. We'll help you to re-organise, clarify and optimise your website for your audiences and for search engines.
We assess the website technology choices, modules/ plugins and any integrations you might need. We'll look at business processes and team structure so that we can deliver tools and interfaces that work well for you. We'll make clear recommendations, confirm scope, budgets, and consider the future roadmap.
UX designers work closely with you to understand your brand, messaging and audience. Using wireframes and prototypes, we'll demonstrate how pages hang together and carry content. We'll create visuals of key pages and components for review. We use your data to create a rich, user centric experience, whilst adding the visual wow.
Delivered in sprints of 1 to 4 week cycles, our developers will build necessary integrations, complete data migration, carry out cross-browser, mobile, performance, and security testing. All work is completed in a staging environment separate from your live website to allow you to see demos.
We can handle DNS and security certificates if you want that taken off your hands entirely. We will configure your hosting environment, deploy your site, and conduct final checks to ensure a seamless and successful launch.
After launch, we support you in ironing out any potential problems. Our help desk team will have been integrated into your project during internal testing and handover, so you'll be getting top notch support from a ready to go helpdesk team.
We can train and educate your team how to use the site, so that they can be less dependent on us or other external agencies in order to make updates and any changes.
Everyone is hands-on at Versantus and you feel like the entire agency is personally working for you
Samantha Happe - Audley Villages